Quality - Quad Log - Engineering Specialized In Critical Systems

Quad Log, a company that supplies engineering services specialized in critical systems, has a quality management system that incorporates the continuous search of excellence that aggregates value to our clients.

The specialized engineering services that Quad Log provides are actually preventive actions within projects, in its different phases: development, application, manufacturing, tests, operation, maintenance and warranty.

Preventive actions in projects aim to avoid:

The occurrence of unacceptable levels of risks or damages and in consequence, the non-compliance with the safety requirements (CENELEC, AREMA, etc.).
Non-compliance to reliability requirements (CENELEC EN 50126, MIL-HDBK-217F, NPRD 95, MIL-STD-785B, IEC 62278, etc.).
Non-compliance to availability requirements.
Non-compliance to maintainability requirements.

The aggregated value is greater when the execution of safety, reliability, availability, maintainability analyses happens within the appropriate phase of the project lifecycle, once it is avoided undesirable costs as consequence of lack of quality of projects concerning material, assembly, factory tests, site tests, etc, and also is a prevention to intangible losses which affect the image and the reliability of the company, due to any not safe or unavailability situation, not identified during the development of the system project.

Working on market shares highly competitive, the continuous search of excellence in our processes and services is necessary. When structuring its quality management system, Quad Log pursued to clearly define and consider the following aspects:

Company Mission.
Quality Policies.
Values.
Quality Goals.
Human resources, infrastructure and work environment management.
Own technical, cultural and administrative processes.

Our Mission

Providing engineering services specialized in critical systems. A critical system is any in which is essential to comply with RAMS requirements:

Reliability,
Availability,
Mainteinability e
Safety.

In order to satisfactorily comply with our mission, there is a strong commitment of the general direction and of the other responsible, aiming to ensure the focus on the client and increase its satisfaction. The direction also defined and established the quality policies and the values they believe and for which seek awareness and application by all company employees.

Quality Policies

“Quality, reliability and safety are critical factors of success, being the responsibility and the individual commitment on the continuous search of integration and teamwork essential for reach and perpetuate this goal. These criteria guide Quad Log, which aims not only on being one more supplier, but a partner, contributing also for the development of quality standards of its clients.”

Values

Responsibility
It is the commitment that we have during the development of our activities, in order to avoid the loss of human lives and damage to the patrimony and the environment.

Attitude
Decision and dynamic actions in a coherent way in each situation, aiming to provide the customer services that will satisfy the established requirements and their intended use.

Teamwork
The activities within a Project require discipline, integration, serving spirit and use of efforts, knowledge and abilities of each professional.

Continuous search of excellence
It is imperative in our processes the continuous search of excellence, in order to aggregate worth to our clients, through safety, reliability, availability and maintainability.

Goals of Quality

The general goals of the quality are coherent with the quality policies.

To seek the permanent excellence of the work, improving methods and processes.
To grow in an organized way and with quality.
Recognition of our technical competencies by a greater number of clients and national and international accreditation organizations.
Maintain customer confidence.

The quality goals, as a deployment of our quality policies and the perception of the direction are defined and accompanied as to its evolution in critical meetings by the direction. These meetings involve the customer satisfaction research, monitoring and measuring of processes, development of human resources, internal and external auditing results, corrective and preventive actions on the period and other issues according to the demands.

Technical Competence

The technical competence for executing the RAMS analyses, project verification and validation, focused on critical applications is of paramount importance to the quality of the services provided, customer satisfaction and to reach the goals.

The technical team is composed on its major part by professionals with great experience in project, implementation and implanting of systems focused in critical applications, once is the basic philosophy of the company that a good analyst or validator shall have experience in project, what permits a wider understanding of the object of the analysis and validation, as well as the discernment for defining the gravity of the troubles found and the possible consequences and mitigations. We have also in our team professionals with broad experience in quality assurance, knowing international and national norms.

All professionals keep continually updated by executing the services if safety analysis, reliability analysis, availability analysis, verifications and validations of products and subsystems for the rolling stock suppliers and metro-rail signaling and control systems providers, besides developing didactical activities at universities.

System Certification

Quad Log has in its quality management system based on the norm ISO-9001:2008.

Certification Scope: Activities such as analyses, reliability, availability, maintainability and safety evaluations (RAMS) and verification and validation (V&V) of projects for electrical and electronic engineering for critical systems.